Operational Process Architecture & Frontline Data Capture

BAPI-600 deconstructs cross-functional business operations using standardized BPMN 2.0 visual syntax across swimlanes. It enables learners to pinpoint queue build-ups, cycle-time latency, and handoff friction points using the Theory of Constraints. Students formulate operational Key Performance Indicators (KPIs) aligned with line-of-business goals and establish baseline process costing models. The course also investigates upstream frontline data entry behaviors and user interface configurations to eliminate source data quality traps. Ultimately, learners establish deterministic business logic and approval rules that lay the foundation for enterprise analytics.
This course is included in the: Business Analytics and Process Intelligence Program
