Socio-Technical Ecosystem Design

This course focuses on the practical design and orchestration of hybrid human-AI work environments. Students learn to deconstruct traditional organizational roles and intelligently re-bundle discrete tasks to maximize human-machine synergy. Key operational themes include building human-in-the-loop exception handling systems and establishing socio-technical productivity benchmarks.
This course is included in the: Workforce Orchestration and Transformation Program
Competency Coverage Matrix
This details the competency domains covered within this course.
